1. Avoid selling a solution that isn’t in the customer’s best interest.
2. Great Service Matters.
3. Ask questions and listen to the answers.
4. Be yourself.
5. Be Transparent about Your Products or Services.
6. Never misrepresent the features, advantages and benefits of a product or service.
7. Consistency Breeds Harmony
8. Don’t bad-mouth the competition.
9. Value the relationship.
10. Provide Quality Customer Service to Your Customer Base.
11. Don’t promise anything you can’t deliver.
12. Transparency Is Clear.
13. Stay positive. People trust others who are upbeat, dedicated problem-solvers.
14. Be curious about people.
15. Make & Keep Promises
16. Accepting or offering bribes or gifts is always unethical.
17. Avoid controversy. You may unintentionally express opinions that others find offensive. Stick to the business at hand.
18. Be honest and helpful.
19. Keep an open mind.
20. Keep pricing consistent to all departments within the same company.
21. Be a professional.
22. Show real integrity.
23. When problems develop after the sale, don’t make excuses and don’t place blame; fix the problem.
24. If and when you must speak of the competition, be respectful at all times.
2. Great Service Matters.
3. Ask questions and listen to the answers.
4. Be yourself.
5. Be Transparent about Your Products or Services.
6. Never misrepresent the features, advantages and benefits of a product or service.
7. Consistency Breeds Harmony
8. Don’t bad-mouth the competition.
9. Value the relationship.
10. Provide Quality Customer Service to Your Customer Base.
11. Don’t promise anything you can’t deliver.
12. Transparency Is Clear.
13. Stay positive. People trust others who are upbeat, dedicated problem-solvers.
14. Be curious about people.
15. Make & Keep Promises
16. Accepting or offering bribes or gifts is always unethical.
17. Avoid controversy. You may unintentionally express opinions that others find offensive. Stick to the business at hand.
18. Be honest and helpful.
19. Keep an open mind.
20. Keep pricing consistent to all departments within the same company.
21. Be a professional.
22. Show real integrity.
23. When problems develop after the sale, don’t make excuses and don’t place blame; fix the problem.
24. If and when you must speak of the competition, be respectful at all times.
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