14 Disadvantages Of Poor Customer Service

1. A Damaged Reputation 2. Customers Leave 3. Poor customer service experiences lead to increased service costs. 4. Angry customers 5. Lost Market Share 6. Loss of Profits. 7. Leads Don't Convert 8. New Customers Stay Away 9. Instead of contacting the company directly and complaining your customers will go to the masses and share what they think about your brand. 10. Change in Management: Poor customer service can lead to a change in management. 11. Employee Confidence Falls: Poor customer service can cause employees of a business to feel insecure and unhappy at work.