1. In the Business app, the character B replaces the phone symbol inside the WhatsApp icon.
2. In order to use WhatsApp business, you need to create a Business Profile for using WhatsApp business by providing the following information:
Business Description
Website
Address Features like Chat Migration might be made available for WhatsApp Business.
3. In the regular version, users can only add their mobile contact numbers.
In whatsapp business users can add landline numbers.
4. IDENTIFY CHATS:
When you get a message, WhatsApp will notify you if it is from a business account inside the chat.
5. You can have both messenger and Business whatsapp on one phone, but numbers need to be different.
6. Purpose of whatsapp business is connecting businesses and customers, rather than friends and family.
7. Can set auto replies:
WhatsApp Business allows users to set auto replies to texts. They also get the ability to schedule auto replies for specified hours and days, something that is entirely missing from the regular version.
8. QUICK REPLIES:
The WhatsApp Business app comes with smart response tool called Quick Reply. With Quick Reply, you can send predefined replies for frequently asked questions.
9. See statistics on messages sent and received:
Another addition to the WhatsApp Business is that it is possible to see the statistics on the number of messages sent and received. This feature is missing from the regular WhatsApp version.
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