How to Build Trust With Customers 24 Tips

1. Avoid selling a solution that isn’t in the customer’s best interest.
2. Great Service Matters.
3. Ask questions and listen to the answers.
4.  Be yourself.
5. Be Transparent about Your Products or Services.
6. Never misrepresent the features, advantages and benefits of a product or service.
7. Consistency Breeds Harmony
8. Don’t bad-mouth the competition.
9. Value the relationship.
10. Provide Quality Customer Service to Your Customer Base.
11. Don’t promise anything you can’t deliver.
12. Transparency Is Clear.
13. Stay positive. People trust others who are upbeat, dedicated problem-solvers.
14. Be curious about people.
15. Make & Keep Promises
16.  Accepting or offering bribes or gifts is always unethical.
17. Avoid controversy. You may unintentionally express opinions that others find offensive. Stick to the business at hand.
18. Be honest and helpful.
19. Keep an open mind.
20. Keep pricing consistent to all departments within the same company.
21.  Be a professional.
22. Show real integrity.
23. When problems develop after the sale, don’t make excuses and don’t place blame; fix the problem.
24. If and when you must speak of the competition, be respectful at all times.

Difference Between Customer and Consumer

1. The purchaser of goods or services is known as the Customer.The end user of goods or services is known as a Consumer.
2. A Customer can be a consumer if he purchases the product/service and self consumes it.
3. A customer is someone who pays for your service or product. A consumer is someone who uses the service or product.
4. A customer can be a business entity, who can purchase it for the purpose of resale.Consumer do not resale product.